BA9221 OPERATIONS MANAGEMENT NOVEMBER/DECEMBER 2010 ANNA UNIVERSITY MBA QUESTION PAPER NOV/DEC 2010 REGULATION 2009
BA9221 OPERATIONS MANAGEMENT NOVEMBER/DECEMBER 2010 ANNA UNIVERSITY MBA QUESTION PAPER NOV/DEC 2010 REGULATION 2009
2. What are the five basic elements of operational excellence?
3. What do you mean by regression and correlation analysis?
4. Write down the functions of master production schedule.
5. What are the attributes to characterize a project organization?
6. Why is break even analysis done in facility location?
7. Define the term ‘Backordering’.
8. What are the steps involved in value analysis?
9. Write about cyclegraph and chronocyclegraph.
10. What are the factors that influence product design?
to other parts of an organization? (10)
(ii) Discuss the design issues under which the operations system
function. (6)
Or
(b) (i) Compare and discuss the cost and flexibility tradeoff in operations
strategy. (6)
(ii) What are the steps involved in strategic-formulation process? How
does the manufacturing technology provide unique advantages to
organization in providing products and services to customers? (10)
12. (a) (i) Write about the aggregate planning methods, advantages and their
limitations. (8)
(ii) What are the factors influencing effective capacity and what are all
the factors favouring overcapacity and under capacity? Discuss. (8)
Or
(b) (i) Alpha company has the following sales pattern compute the sales
forecast for the year 10. (10)
Year : 1 2 3 4 5 6 7 8 9
Sales (in lakhs) ; 6 8 11 23 29 34 40 45 56
(ii) Explain the demand patterns in forecasting. (6)
13. (a) (i) A component is to be processed on two machines lathe and milling
machine. The sequence of operation is first turning and then
milling.
Machine Times :
Turning : 12 min
Milling : 20 min
(1) Estimate the number of machines required to machine 2500
components per week if available machine hours per week
are 48
(2) What are the steps that you propose to reduce number of
machines? (10)
(ii) Explain the production aspects of product design. (6)
Or
(b) (i) Give reasons for excess work content and techniques to reduce it
with examples. (8)
(ii) What is rating? What are the factors affecting performance rating
of a worker and explain various methods of performance rating. (8)
14. (a) (i) Distinguish between P and Q systems of inventory and what are
the cases that exist in each of the systems. (8)
(ii) Write about seven wastes in production and what are the basic
elements and benefits of JIT. (8)
Or
(b) (i) What are the methods used for accounting the issues of stores and
what are the main reasons for accumulation of obsolete, surplus
and scrap items how it can be avoided. (8)
(ii) What are the levels of management and MIS and what are the
various output reports and limitations of MIS. (8)
15. (a) (i) Compare PERT and CPM and give some project management
software. (6)
(ii) Explain the material flow system and patterns in facility layout and
give their characteristics. (10)
Or
(b) (i) There are five existing facilities which are to be served by a single
new facility. The details of the existing facilities are :
Existing facility (i) : 1 2 3 4 5
Coordinates ) , ( i i
b a : 5, 10 20, 5 15, 20 30, 25 25, 5
Number of trips of
Loads/Year ) ( i
W :
100
300
200
300
100
Find the optimum location of the new facility based on gravity
location concept. (6)
(ii) What role does the globalization play in the facilities location
problem and give the application areas and inputs of line of
balance. (10)
BA9221 OPERATIONS MANAGEMENT NOVEMBER/DECEMBER 2010 ANNA UNIVERSITY MBA QUESTION PAPER NOV/DEC 2010 REGULATION 2009
M.B.A. DEGREE EXAMINATION, NOVEMBER/DECEMBER 2010
Second Semester
BA 9221 — OPERATIONS MANAGEMENT
(Regulation 2009)
Time : Three hours Maximum : 100 Marks
Answer ALL questions
PART A — (10 × 2 = 20 Marks)
1. What is an operations system?2. What are the five basic elements of operational excellence?
3. What do you mean by regression and correlation analysis?
4. Write down the functions of master production schedule.
5. What are the attributes to characterize a project organization?
6. Why is break even analysis done in facility location?
7. Define the term ‘Backordering’.
8. What are the steps involved in value analysis?
9. Write about cyclegraph and chronocyclegraph.
10. What are the factors that influence product design?
PART B — (5 × 16 = 80 Marks)
11. (a) (i) What are the various functions of operations? How are they linkedto other parts of an organization? (10)
(ii) Discuss the design issues under which the operations system
function. (6)
Or
(b) (i) Compare and discuss the cost and flexibility tradeoff in operations
strategy. (6)
(ii) What are the steps involved in strategic-formulation process? How
does the manufacturing technology provide unique advantages to
organization in providing products and services to customers? (10)
12. (a) (i) Write about the aggregate planning methods, advantages and their
limitations. (8)
(ii) What are the factors influencing effective capacity and what are all
the factors favouring overcapacity and under capacity? Discuss. (8)
Or
(b) (i) Alpha company has the following sales pattern compute the sales
forecast for the year 10. (10)
Year : 1 2 3 4 5 6 7 8 9
Sales (in lakhs) ; 6 8 11 23 29 34 40 45 56
(ii) Explain the demand patterns in forecasting. (6)
13. (a) (i) A component is to be processed on two machines lathe and milling
machine. The sequence of operation is first turning and then
milling.
Machine Times :
Turning : 12 min
Milling : 20 min
(1) Estimate the number of machines required to machine 2500
components per week if available machine hours per week
are 48
(2) What are the steps that you propose to reduce number of
machines? (10)
(ii) Explain the production aspects of product design. (6)
Or
(b) (i) Give reasons for excess work content and techniques to reduce it
with examples. (8)
(ii) What is rating? What are the factors affecting performance rating
of a worker and explain various methods of performance rating. (8)
14. (a) (i) Distinguish between P and Q systems of inventory and what are
the cases that exist in each of the systems. (8)
(ii) Write about seven wastes in production and what are the basic
elements and benefits of JIT. (8)
Or
(b) (i) What are the methods used for accounting the issues of stores and
what are the main reasons for accumulation of obsolete, surplus
and scrap items how it can be avoided. (8)
(ii) What are the levels of management and MIS and what are the
various output reports and limitations of MIS. (8)
15. (a) (i) Compare PERT and CPM and give some project management
software. (6)
(ii) Explain the material flow system and patterns in facility layout and
give their characteristics. (10)
Or
(b) (i) There are five existing facilities which are to be served by a single
new facility. The details of the existing facilities are :
Existing facility (i) : 1 2 3 4 5
Coordinates ) , ( i i
b a : 5, 10 20, 5 15, 20 30, 25 25, 5
Number of trips of
Loads/Year ) ( i
W :
100
300
200
300
100
Find the optimum location of the new facility based on gravity
location concept. (6)
(ii) What role does the globalization play in the facilities location
problem and give the application areas and inputs of line of
balance. (10)
