BA9268 — STRATEGIC HUMAN RESOURCE MANAGEMENT AND DEVELOPMENT NOVEMBER/DECEMBER 2010 ANNA UNIVERSITY MBA QUESTION PAPER NOV/DEC 2010 REGULATION 2009

BA9268 — STRATEGIC HUMAN RESOURCE MANAGEMENT AND DEVELOPMENT NOVEMBER/DECEMBER 2010 ANNA UNIVERSITY MBA QUESTION PAPER NOV/DEC 2010 REGULATION 2009

BA9268 — STRATEGIC HUMAN RESOURCE MANAGEMENT AND DEVELOPMENT NOVEMBER/DECEMBER 2010 ANNA UNIVERSITY MBA QUESTION PAPER NOV/DEC 2010 REGULATION 2009

M.B.A. DEGREE EXAMINATION, NOVEMBER/DECEMBER 2010

Elective

BA9268 STRATEGIC HUMAN RESOURCE MANAGEMENT AND

DEVELOPMENT

(Regulation 2009)

Time : Three hours Maximum : 100 Marks

Answer ALL questions

PART A — (10 × 2 = 20 Marks)

1. Define mission and values.

2. What is bench marking?
3. Define the term ‘e–employee’ profile.
4. What is HRIS?
5. Differentiate between domestic and international HRM?
6. Explain outsourcing and its benefits.
7. What are career concepts?
8. Define competency mapping models.
9. What is coaching effectiveness?
10. Explain work stress sources.

PART B — (5 × 16 = 80 Marks)

11. (a) Write in detail about recent trends in HRD and also links of HRD to HR.
Or
(b) Explain strategic frame work for HRM and HRD.
12. (a) Discuss virtual learning and orientation and also state the advantages
and disadvantages.
Or
(b) Explain design of HR portals and also issues in employee privacy.
Explain.
13. (a) Discuss development and implementation of cross cultural education and
training program.
Or
(b) How is effective building of multicultural organisation done? Explain.
14. (a) Explain career development models and its applications.
Or
(b) What are the features of design of effective career development systems?
Discuss.
15. (a) Discuss the role of HR in coaching and skills for effective coaching.
Or
(b) Explain stress management techniques and also its applications.